Frequently Asked Questions
Your blinds and shutters questions, answered
Still unsure about something? Call the Shade Xperts team on +61 481 837 149 and we will talk it through.
Do you charge for a measure and quote?
No. In-home measures and quotes are completely free across our service area, and there is no obligation to proceed. We bring samples, measure every opening and leave you with an itemised written quote.
Which areas do you service?
We cover greater Brisbane including the CBD, northside, southside, eastern and western suburbs, plus Ipswich, Springfield, Logan, Redlands and Moreton Bay. We also travel regularly to the Gold Coast and the Sunshine Coast. If you are unsure, give us a call on +61 481 837 149.
How long does it take from quote to installation?
Most blinds are manufactured and installed within two to three weeks of order confirmation. Honeycomb blinds usually run three to four weeks, and custom shutters take four to seven weeks depending on material and finish.
Why are your prices lower than the big retailers?
We buy directly from the manufacturers who craft our blinds and shutters rather than going through wholesalers and distributors. Removing those layers of mark-up lets us offer the same quality of product at a noticeably better price.
Which blind is best for blocking heat?
Honeycomb blinds are the strongest performer because their cellular structure traps a layer of air against the glass. Blockout rollers and external aluminium shutters also help significantly. On west-facing windows we often recommend a honeycomb or a dual roller with a low-openness sunscreen.
What is the difference between zebra and roller blinds?
A roller blind is a single fabric that rolls up. A zebra blind has two layers of alternating sheer and solid bands — as you adjust it, the bands either align to let light through or overlap to create privacy. Zebra gives you more day-to-day flexibility; rollers are simpler and more economical.
Are your blinds child safe?
Yes. All corded and chain-operated products are supplied with compliant safety devices, and we install tensioners and cleats as required. We can also recommend cordless and motorised options for homes with young children.
I rent my home — can I still get blinds installed?
Often yes, with your landlord or property manager’s approval. We are happy to provide a written quote you can forward to your agent. We can also advise on no-damage and tension-fit options where drilling is not permitted.
Do you work with property managers and landlords?
Regularly. We handle multi-property orders, coordinate access with tenants, and prioritise durable, individually repairable products such as vertical and roller blinds that keep long-term maintenance costs down.
Do you remove the old blinds and curtains?
Yes. Removal and disposal of existing window treatments is included with every installation we carry out, and we tidy up before we leave.
What warranty do you offer?
Components and mechanisms carry a manufacturer warranty of up to five years depending on the product, and our workmanship is guaranteed. If something is not operating correctly, call us and we will come back and put it right.
How do I book?
The fastest way is to call us on +61 481 837 149. You can also request a time slot through our booking page or send an enquiry through the contact page and we will get back to you.
Ready for a free measure and quote?
Call the Shade Xperts team and we will bring the samples to you — anywhere from Caboolture to Coolangatta.